Shipping & Returns

Shipping & Returns 

Standard Ground U.S. Shipping (4-7 business days)

U.S. orders will be shipped via UPS, Fed Ex or U.S. Postal Service Priority Mail. Most packages arrive within 4-7 business days. (not a guaranteed service)  


Express U.S. Shipping (3-4 business days guaranteed)

3-4 business days guaranteed. Signature required.
Excluding weekends. Not available to PO boxes.
$12.95-$31.95 depending on quantity ordered.


 
International Orders
 

Shipping costs range depending on your location. Please call for shipping rates for international orders.Orders typically take 10-21 business days depending on the carrier.

 If your country is not listed, please contact our customer service department via email to arrange delivery.

*Please note, Customs policies vary from country to country. You may be subject to import duties and taxes, which are enforced once a shipment reaches your country. Charges for customs clearance must be paid by you. Unfortunately, we have no control over these charges.

Return Policy


You may return any unopened merchandise (except in its original condition, including original packaging and packing slip within 3 days of receipt and you will receive a full refund less any shipping charges.
We charge a 25% restocking fee for any and all merchandise returned in its original condition and packaging.
Any shipping cost you incur to return the product to us will not be refunded.
Shipping cost is non-refundable for undelivered, unclaimed or returned packages, unless we made an error.
We do not offer refunds or exchanges on Skincare, Hair care & Lotions or Makeup items due to health reasons. Please make your selections carefully.

We require the following information to process your return. (If this information is not included, we will be unable to process your return.

*Full name and address

*Phone number

*E-mail address

*Packing slip

*Original Order Confirmation Number

*Your reason for returning the merchandise

You may return any unopened merchandise to
Paris Perfumes

P.O. Box 233244

Sacramento, Ca. 95823

all returns must be shipped back to Paris Perfumes using a traceable courier. (UPS, FedEx, USPS Delivery Confirmation)

Any package that has not been received by Parisperfumebych.com and tracking information cannot be provided, will be the sole responsibility of the shipper.

**Please allow up to 14 business days to process your return or exchange.

If your package is returned to Parisperfumebych.com marked, as "refused", "unclaimed", or "undeliverable", and you would like to have it re-shipped, we will unfortunately need to charge a $5.95 re-shipping fee.

 
Cancel Your Order

Since we use automated order processing and warehouse systems, we are unable to cancel or modify your order once it has been submitted. If you have any other questions, please contact us. By email at parispe@pariperfumebych.com we will reply in the order in which it was received.

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